Q: What Is A Managed Service Provider?

A Managed Service Provider (MSP) Is A Company Or Service That Remotely Manages An Information Technology (IT) Infrastructure, Typically On A Proactive Basis Under A Fully Managed Or Flex Plan.

Q: What Is A Cloud Service Provider?

A Cloud Service Provider Is Also Known As A Managed Service Provider That Remotely Manages An Information Technology (IT) Infrastructure, Whereby The Provider’s Service Is Supported By A Service Level Agreement (SLA) And Is Delivered Over The Internet.

Q: What Is Cybersecurity And Disaster Protection?

Cyber Security (Aka: Cybersecurity) And IT Disaster Protection And Planning Is The Process Of Protecting And Recovering Networks, Devices, And Programs From Any Type Of Cyber Attack.

Q: What Is A Service Level Agreement (SLA)?

A Service Level Agreement (SLA) Is An Understanding Between The Managed Service Provider (MSP) And The Customer That Documents What Responsibilities The MSP Is Required To Handle.

Q: What Is A Virtual Chief Information Officer (VCIO)?

A Virtual Chief Information Officer (VCIO) Is A Dedicated Technology (MSP) Expert Contractor That Serves To Collaborate With And Advises Clients’ IT Departments.

Q: What Is A Type III Service Provider?

Type III SPs Provide IT Services To External Customers And Can Be Referred To As External Service Providers (ESPs) That Range From A Full IT Organization/Service Outsource Via Managed Services Or MSPs (Managed Service Providers) To Limited Product Feature Delivery Via ASPs (Application Service Providers).

Q: What Is An Application Service Provider (ASP)?

An Application Service Provider (ASP) Is A Business Providing Computer-Based Services To Customers Over A Network; Such As Access To A Particular Software Application (Such As Customer Financial Management System) Using A Standard Protocol (Such As HTTPS).