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Why Work With

We have extensive experience in serving businesses with 20-200 users. Our flexible managed service offerings ensure that you get exactly the support you need, and our deep, industry-leading team is built to provide high-touch, high-value service at scale.

If your mid-sized business is located in the Tri-City (Albany, Troy, or Schenectady) area of New York or in the Charlotte Metro area of North Carolina, we can help.

Ready to get game-changing IT support?

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The Complete Network Story

We’ve grown consistently thanks to the quality of our service. Complete Network was founded in 2007 by Jeremy Wanamaker and Benjamin Hicok, two IT experts passionate about empowering businesses with trustworthy IT strategy and support.

Since then, Complete Network has won a wide range of awards and distinctions, including being repeatedly honored as one of the country’s fastest growing private companies by Inc. Magazine’s Inc. 5000 list. That consistent growth is a result of our high client retention through outstanding service.

Is your business ready to grow with us?



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Our Driving Philosophy: We Always Do What’s Right for Our Clients.

Whether taking full responsibility for all technology or providing flexible support that relieves pressure from in-house IT staff, we put our clients first. That’s why we don’t do time and materials work, choosing only to deliver managed service engagements that allow us to focus on providing high-quality service.


The leadership of a large network of automotive services franchise approached our company with concerns about their IT infrastructure and support systems. By identifying incompatibilities, we were able to revolutionize their operations.

We helped a prominent New York architecture firm to meet a flurry of rapidly approaching deadlines and maintain the reputation for excellence that the firm had built over a hundred years by increasing the uptime of its systems.

A large law firm with operations in several locations throughout NY state urgently needed to improve the quality of their IT systems in the midst of an ongoing cyberattack. We were able to block the attack and upgrade their security.

Are You Ready for IT Support That’s Aligned to Your Needs?

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Leadership Team

Great IT service is only possible when you work with a team you can trust. Our techs are some of the best in the business. Our engineers have been with us, on average, for more than eight years. Our virtual CIOs are nationally recognized in their fields.

But what truly makes our team special is our deep commitment to caring for your company. That’s what changes the game.

Jeremy Wanamaker

CEO

Benjamin Hicok

COO

Brett Springall

Virtual CIO

Eric Springer

Virtual CIO

Matthew Narolewski

Director of Professional Services

Donald McMahon

Director of Managed Services



Are You Ready to Work With a Team You Can Trust?

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Is Complete Network the Right Fit for Your Business? Download Our Partner Evaluation Guide to Find Out.

We know that the first step toward better IT support is to research your options. We’ve put this guide together to aid you in that process.

It’s designed to give you an overview of our organization, so that you have the key information you need to evaluate our service fit.

This guide covers:

  • • Who we serve
  • • Who we are as an IT company
  • • Why you’ll benefit from working with us
  • • What your engagement will be like

Download it for free by filling out the form here.