Bring consistency to IT management with a trusted managed services provider.
Transform the capabilities of your infrastructure with dependable managed services for Albany businesses.
Why choose Complete Network for managed IT services?
24/7/365
Helpdesk services
97.2%
CSAT score
10,000
End users supported
Complete Network
14 Corporate Woods Blvd #217, Albany, NY 12211, United States
Request a Quote: (844) 426-7844
Managed IT Services
Cover all of your information technology needs with C360 and C360 Flex Managed IT Services that are tailored to the needs of Albany businesses.
Cloud Services
Ensure a successful digital transformation with a wide range of cloud services, including managed backups, disaster recovery, data recovery, and migration services.
Cybersecurity
Improve your digital defenses with cybersecurity services that include anti-malware and spam protection, endpoint protection, and a managed SIEM and SOC.
IT Support
Benefit from unlimited on-site and remote reactive technical support during regular business hours, backed by fixed fees, SLAs, and an average response time of 27 minutes.
IT Helpdesk
Make recurring IT issues a thing of the past with responsive 24/7/365 helpdesk services that support 10,000 endpoints and 160 businesses in Albany, NY and beyond.
Network Support
Eliminate network outages and downtime with continuous maintenance, network administration, whitelisting, patching, and regular software and firmware updates.
IT Consulting
Make educated decisions about technology solutions with a dedicated vCIO who develops custom strategies that secure a better future for your business.
Co-Managed IT
Support your internal IT team with trustworthy co-managed IT that reduces their management burden so they can focus on mission-critical tasks.
IT Outsourcing
Manage your business with confidence while the experts at Complete Network handle your IT processes and address issues as they arise.
Reimagine IT management with one of the top IT services companies in Albany.
Working with multiple managed services providers leads to unnecessary costs, confusion, and inconsistent IT management.
Complete Network, a leading managed services provider in New York State, gives you access to all the IT services you need from a single, trustworthy source, including:
Do you require more supplementary managed services rather than the fully-managed variety? Our C360 Flex option could be right for you if:
Improve the way your business runs today by partnering with one of the leading IT services providers in Albany on either a fully-managed or supplementary basis, the choice is yours.
Making critical IT decisions is easier when you have a knowledgeable voice in your corner.
We understand that at Complete Network. As part of our managed IT services in Albany, we assign a dedicated Virtual Chief Information Officer (vCIO) to every account.
Benefit from more than 15 years of IT industry experience and leadership by working with a true IT strategist who guides effective decision-making through:
Get the advice and support you need to help your business succeed from one of the top managed services providers based in Albany, New York.
Delivering superior customer service is one of our top priorities at Complete Network.
We strive to deliver value through our managed IT services to ensure long-term success for your business. That’s why our contracts include a 90-day opt-out clause.
If our managed services are not addressing your needs, cancel your contract within the 90-day window and move on, no questions asked.
You will receive a full refund for your service agreement and onboarding fees, plus no early cancellation penalty.
Choose a partner that always has your best interests in mind when you work with a leading source for IT services in Albany and the Capital Region.
Our managed IT services are distinguished by our dedicated Virtual Chief Information Officers (vCIOs), who bring 15-25 years of IT leadership experience directly to our clients.
Our teams are structured to provide specialized attention—our project and support teams operate independently to optimize response times and project completion.
Our approach integrates advanced cybersecurity measures and a commitment to quick resolution times, averaging just 27 minutes for initial responses.
Our IT services include an advanced security suite that protects your business from cyber threats. This includes managed detection and response (MDR), endpoint protection, anti-malware, and spam protection, along with CryptoPrevent anti-ransomware software.
We also offer managed SIEM and SOC services, ensuring your network and data are safeguarded against evolving cybersecurity threats.
Our IT services streamline operations by providing unlimited remote and on-site support during business hours, ensuring quick resolution of IT issues.
With our dedicated project teams and clear separation from reactive support, we ensure that each project is completed efficiently and on schedule.
This structure allows businesses to focus on growth without technological setbacks.
We prioritize rapid response to IT emergencies with a dedicated reactive support team that ensures a 27-minute average response time.
Our proactive monitoring and alerting systems help prevent issues before they escalate, but when emergencies do occur, our team is equipped and ready to resolve them promptly to minimize downtime and maintain business continuity.
Yes, our IT services are designed to scale with your business. From start-ups to established mid-sized enterprises, our managed IT solutions, including flexible C360 and C360 Flex packages, adapt to your evolving needs.
Our vCIOs work closely with you to continually reassess and realign IT strategies to support growth, ensuring your technology infrastructure can accommodate future expansions.
