Gain predictable spending and improve overall IT performance when you’ve got our Charlotte IT support backing you up!
Why choose Complete Network for computer tech support in Charlotte, North Carolina?
“Mark swept in quickly and saved the day for me! He was very courteous, got right to the issue, and helped me get back to work as fast as possible. Best of all, he was very friendly.”
“Jonathan did a great job troubleshooting my Wifi connection, updating various software on the laptop and even changing router settings. As recommended, we did have to purchase a new WiFi USB adapter for the laptop and that did the trick. Thank you for the patience, and assistance”
“Gentleman who assisted me was very knowledgeable and quick. Did not tie me up with troubleshooting. He stated prior to any instruction that if this did not work, he knew exactly what to try next. So awesome when you work in a busy office.”
“Complete Network has always been able to resolve my computer issues at work. I appreciate that someone is always available and ready and willing to help. Thank you for your support. Also would like to give a shout out to John, he is always able to figure out something for me that no one has even seen before. Super helpful.”
“Tech contacted me promptly and already had a solution to the issue. He installed the software while I was at a meeting and left me a message to indicate that the install had been successful. He also indicated that if I had any problems to contact him. Very professional and quick service. He solved a problem that I may have never figured out and if I had, it would have taken me the better part of a day!! Thank you!!!”
Anytime, anywhere support with our helpdesk
CSAT rating for our IT and computer support in Charlotte
End users supported by our IT support company in Charlotte
Whether your business requires supplemental or comprehensive IT support, our C360 package is designed to allow your business to thrive.
We work with you to understand your business as the unique entity that it is, learning the particulars of your IT needs.
Our IT and computer support in Charlotte includes:
Team up with us as your trusted business partner in IT and see why small and mid-sized businesses rely on us to keep their IT in tip-top shape.
Secure systems, train employees and maintain compliance with qualified Charlotte IT support specialists. We manage and monitor IT infrastructure organization-wide and keep systems secure.
When you’ve got Complete Networks managing your cyber security and keeping your data safe, you can rest easy knowing our security solutions are working for you.
When sudden IT issues emerge and threaten to grind your day-to-day productivity to a halt, our always-available helpdesk helmed by expert IT technicians is here to assist.
Don’t spend hours waiting for a response–our 27-minute average response time means you’ll resolve IT problems quickly and efficiently.
Most problems can be solved remotely, but for those truly pesky issues, we can deploy a technician on-site to get you back up and running in no time.
Truly excellent IT strategy isn’t just about knowing the technology industry itself. It’s about having decades of experience guiding businesses with qualified insights.
Partner with true IT strategists bringing 15+ years of experience for expert strategy, consulting and guidance for your unique business needs.
In our decades of IT support experience, we’ve become the leaders in serving businesses that have anywhere from 20 to 200 users.
We offer flexible service packages that ensure you get exactly the tech support you need so that your business operates at an optimal level.
Our industry-leading team is built to deliver top-shelf, high-value Charlotte IT support at scale.
If your business doesn’t require our full suite of managed services, not to worry.
We can just as easily provide high-quality augmentation of your existing IT personnel and infrastructure in order to alleviate the current stresses on your team.
Whatever your computer support needs look like, our tech support company in Charlotte can devise a solution that works specifically for you.
That’s an area we excel in! At Complete Network, we’re your reliable partner for any IT conundrum. With our 18 dedicated helpdesk staff, we boast an impressive average response time of just 27 minutes.
What’s more, we guarantee 99.999% uptime for your systems. Count on us to keep your IT running smoothly.
You bet! Our IT support services are built on a fixed-fee model. No hidden costs or surprise invoices. Our aim is to provide you with high-quality, budget-friendly IT support.
We’ve been doing this successfully for over 16 years, supporting over 10,000 end users. We have the know-how and expertise to work within your budget.
Of course! We’re experts at IT staff augmentation. Complete Network complements your in-house team with our seasoned professionals. We can provide virtual CIOs, help with IT project management, and even offer co-managed IT services.
Think of us as an extension of your own team, but with an extra dose of experience and expertise.
Great question. We’re adept at handling such challenges. Our talented engineering team, unmatched by our competitors, works on your systems to ensure smooth integration.
Our aim is to make your IT systems work seamlessly together, promoting efficiency and reducing downtime.
Yes, indeed! At Complete Network, we pair all clients with a dedicated Virtual Chief Information Officer (vCIO) who provides strategic IT advice and insight.
These vCIOs are seasoned industry veterans, not just salespeople. They’re always ready to assist in aligning your IT strategy with your business goals.