Here are 6 ways that businesses who are curious about the managed IT service model can know if it’s a good fit. Many businesses are embracing the proactive, strategic approach to technology that the managed IT service model provides. But […]
The right compliance consultant can help you avoid fines and bring new clarity to your HIPAA and HITECH program. As the demand for greater efficiency and better healthcare outcomes continues to grow, healthcare providers have started outsourcing a wide variety […]
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Approach HIPAA with confidence and avoid penalties with this concise guide. In a previous article we discussed the high-level requirement of the healthcare insurance portability and accountability act (HIPAA), including its basic administrative, technical, and physical safeguards. But compliance is […]
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Avoid reputational loss and fines by keeping your technology and staff aligned with healthcare’s most important compliance standard. The Healthcare Information Portability and Accountability (HIPAA) act helps protect the confidentiality of patients by ensuring that their providers take every reasonable […]
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Have you ever submitted an IT service request and then sat, frustrated and waiting, for what seemed like way too long? Without transparent communication about how the request was being dealt with? It doesn’t have to be that way. IT […]
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The 24/7 security monitoring a SOC provides is critical to optimal security, here’s the how and why of choosing a good SOC partner. As the COVID-19 pandemic continues to unfold, strong security has become an area of great interest for […]
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Trying to determine if an IT service is right for your business? One of the best ways to evaluate an IT service provider is to look at the work that they’ve done and the clients they’ve served. If a provider […]
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If you’re considering investing in IT services for your business, you may have come across the acronym ITSM. Yes, we know that there are a lot of acronyms in the world of IT. We apologize in advance. In this article, […]
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Many mid-sized businesses don’t have access to strategic IT expertise. Consulting on IT services can help to bridge that gap. Here’s what IT consulting entails, how it tends to be delivered, and how your business can access it. What is […]
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Are you considering working with an IT service provider? It’s a big decision. When an IT service engagement goes right, your business can turn technology into an advantage and thrive. When an engagement goes wrong, the costs to your business can […]
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An IT service level agreement (SLA) is a contract that defines the service standards a provider will meet for its customers. CIO.com explains it this way: “A service-level agreement (SLA) defines the level of service expected by a customer from […]
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Regular tests of your disaster recovery (DR) systems will help ensure your business is safe from IT catastrophe. Major network downtime can cripple a business. In some situations, it may even threaten to shutter a business completely. How would your […]
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Working with a new technology partner can be challenging, here are some tips to ensure a long and fruitful relationship. Working with a quality IT services firm can have a transformative impact on your business. The partnership can make your […]
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