An IT audit provides deep insight into your IT strengths, weaknesses, and strategic opportunities.

In a previous blog post, we discussed in-depth what an IT audit is and why they’re so important. What can your business expect to get from an IT audit, in tangible terms? The answer is a comprehensive audit report that documents each device in your network, how they’re connected, their health and lifecycle status, and much more.

Let’s review each part of a typical IT audit report and explain how that data helps you improve how your business uses its technology.

A Comprehensive Network Diagram

All IT audit reports should feature a comprehensive visual representation of your network, which shows how the devices in your network are physically connected, as well as how they exchange data and interact with each other.

By mapping the logical connections between all the devices in your computer system, the network diagram helps IT decision makers and executives better understand the “big picture” story of your network.

Armed with this insight, they can make better decisions about hardware upgrades and replacements, visualize cybersecurity threats, and better understand important technology issues. Below is a sample which shows you some of the information that diagram will include.

A Detailed Account of Your Network Infrastructure

When you see the term “network infrastructure” in an IT audit report, it refers to all the devices and hardware that connect your servers, workstations, and personal computers. The audit report will illustrate which of those areas require attention. This includes:

Network Cabling Information
Network cables must be installed in a way that minimizes excess, keeping ports and devices uncluttered so maintenance personnel can do their work and upgrade your systems with efficiency.

Switches and routers
These devices help information navigate your network. When they’re not functioning properly, you may experience performance issues, inconsistencies, or network downtime.

Wireless networks
The audit report will help you understand when and how to maintain your wireless access points (WAPs) and if appropriate security measures have been taken to keep your WiFi network secure from intruders.

Problems in any of these areas can degrade efficiency or productivity throughout your entire organization. Once you have received an audit report, you’ll want either your IT partner or someone at your organization to help you interpret the results and plan improvements.

Insight into Your Servers and Network Endpoints

Beyond the infrastructure, other key physical elements of your network include servers, computers, and other devices (referred to as “end points” in the IT industry) that your staff use to collaborate and work.

Detailed information about every device connected to your network will be another major feature of the IT audit report.

Servers and Storage

Network servers – whether they’re virtual or physical – are the core of your network, which is why all audit reports will involve a comprehensive examination of your servers and every component within them. This includes:

  • The operating system and software that each server runs
  • The quality, age, and firmware version of each server component
  • Relevant warranty information about the server and its parts

Additionally, the report should include detailed information about the environment around the server, such as humidity, temperature, air conditioning and ventilation, and battery backups. Those factors are crucial to the longevity and stability of your servers.

Did you know that hardware or system failure is one of the leading causes of data loss in business networks, responsible for 31% of all incidents?

Desktops and Laptops

All of the personal computers in your network must stay functioning to assure productivity and maintain morale. An IT audit report will help you better understand these devices and how you can manage them to increase productivity.

Here are some of the details it should include:

  • Operating system version and security patches on each endpoint
  • The model number, firmware versions, serial numbers, and any related problems
  • Device lifecycle management data and processes

An audit report should also include information about the status of printers within your organization. Though some organizations are migrating toward digital collaboration and communication, the average employee spends 22 minutes every day dealing with IT-related issues, with print being a significant amount of that.

Network Security Defenses and Policies

Cybersecurity is another major feature of a thorough IT audit report.

The security portion of the report will contain detailed information related to the security readiness of every device. At the outset of the process, the auditor should analyze your company’s security policies, documentation from previous audits, firewall logs, and other relevant data. This will all be reflected in the report and help create a complete picture of overall cyber readiness.

Here’s a partial list of the security information an IT audit will contain:

  • Software security patching and updating
  • Multi-factor authentication and password policies
  • Remote access and VPN maintenance
  • Administrator access and data confidentiality, integrity, and availability

Firewall Configuration and Status

Firewalls are critical to protecting the outside perimeter of your network. They do this by filtering out traffic from dangerous sources, such as unencrypted websites, and by preventing malicious software from accessing your network and data.

An IT audit report will ensure your firewalls are functioning optimally, which includes:

  • Inbound and outbound filter configuration issues
  • Policy changes and change management shortcomings
  • Consolidating and removing any redundant firewall rules
  • Testing firewall configurations to ensure real-world impact

Anti-Virus and Anti-Malware Software

The last line of defense against threats that slip by your firewalls, anti-virus, and anti-malware systems are critical to helping keep your systems functional and operational. An IT audit report will tell you if those systems are up to date and managed properly, so that your team (or IT partner) can ensure they’ve got each of your systems protected.

According to Deloitte, there’s been a 600% increase in phishing emails since the start of the COVID-19 pandemic in 2020.

Complete Network Is an IT Audit Partner for Businesses of Any Size

Is your business in Albany, NY, Charlotte, NC, or Bluffton, SC in need of a seasoned IT audit team to help you analyze your systems and make targeted recommendations? We’re happy to discuss your IT pain points and goals, then conduct an IT audit that provides your decision makers with deep visibility and insight. Reach out to us any time at 877 877 1840 or [email protected]!

Is Complete Network the Right Fit for Your Business? Download Our Partner Evaluation Guide to Find Out.

We know that the first step toward better IT support is to research your options. We’ve put this guide together to aid you in that process.

It’s designed to give you an overview of our organization, so that you have the key information you need to evaluate our service fit.

This guide covers:

  • • Who we serve
  • • Who we are as an IT company
  • • Why you’ll benefit from working with us
  • • What your engagement will be like

Download it for free by filling out the form here.