I am very excited to announce the launch of our new brand and website. In June of 2017, Complete Network Support merged with Waypoint Solutions Group. Since that time, we have been known as CNS-Waypoint. Effective April 1, 2018 our company name is Complete Network.

The name Complete Network reflects our goal as a business. In coming up with this name, we looked at dictionary definitions of the words.

com·plete  /ˈkəmˈplēt/
having all the necessary or appropriate parts.

net·work  /ˈnetˌwərk/
a group or system of interconnected people or things.

Our aspiration is to be a Complete Network of people, processes, and technology that enable our clients to make the best use of their IT investment.

What can our clients expect?

Our number one goal during this transition has been to improve or maintain our quality of service. With that in mind, here are the details you need to know.

  • There is no change to the ticket submission process. All email addresses, phone numbers, websites will continue to work
  • Our service level agreements will not change.
  • Our teams will not be changing. Through this transition we have retained 100% of our top performing employees.


How To Supplement Your Internal IT Team.

In an ideal world, technology would be a consistent source of competitive advantage and benefit for small and midsized businesses. The reality is that many fail to realize that confidence.

Without the right resources and support, even a highly skilled technology team can become overwhelmed by the growing list of technology management duties. When important tasks get neglected, it creates ripple effects throughout an organization that damage productivity and efficiency.

The co-managed IT services model solves these problems by providing your existing IT team with all the support and resources they need to successfully plan, manage, and defend your network technology.

This guide covers:

  • • Aligning technology with business goals
  • • Reducing churn while preserving institutional knowledge
  • • Empowering your staff to maximize productivity
  • • Achieving the highest level of cybersecurity defense

Download it for free by filling out the form here.