Finding one of the top IT companies in Albany can be hard work. With so many options, businesses can easily get overwhelmed by uncovering the small details separating average IT support from outstanding IT support.

Below, we’ll look at the largest IT companies in Albany. 


1. Complete Network

Despite the potential for bias, we wholeheartedly believe we deserve to be at the top of Albany’s most trusted IT companies because we’ve been working for decades to earn that top spot.

There are situations where our services genuinely stand above, including:

  • Professional services and healthcare providers
    We work with businesses in many industry verticals, but our deepest expertise is in architecture, engineering, legal services, financial services, and the healthcare industry.
  • You need to support 20-200 workstations
    We have decades of experience supporting the IT needs of small and mid-sized companies, which means we know how to address the unique challenges they face as they scale their systems up.
  • You want proactive, not reactive, IT
    Our approach to IT management is built on long-term strategy. We’re your provider if you want to align your business and technology goals. We may not be your best option if you only want a helpdesk provider.


Does that sound like a good fit for your business? 

We provide all our clients with access to a senior technology called a virtual chief information officer (vCIO), who will use their decades of experience leading successful business IT strategies.

Complete Network’s vCIO will interact with your decision-makers, however often you need, providing targeted insights they need to budget and plan with greater confidence.

Our solutions consistently rank in the industry’s highest percentiles – over 98% of our customer service reviews are positive. That’s part of the reason Clutch lists us as one of the top IT companies in Albany:

We consistently provide excellent IT support for every client. Schedule a free consult today if you’re ready to learn how we can help your business.

If you’re interested in working with a trustworthy IT company but feel like doing more research, go ahead and download our partner evaluation guide or check out our pricing information.

These resources will help you understand what our everyday engagements are like and help you evaluate your options.


2. Miles IT

Founded in 1997, Miles IT is a nationwide managed IT services and technology consulting firm that provides custom software development, digital marketing strategies, web design, and a range of other services and managed IT services solutions.

The breadth of their service offering makes Miles IT a great IT partner if you’re looking for a company to provide more than just managed IT services.

They offer business consulting, staffing consulting, and various other consulting services related to technology, sales, and marketing. As one of the biggest IT companies in Albany, they also work in a wide range of fields, including logistics & distribution, manufacturing, and retail & eCommerce industries.


3. StoredTech

StoredTech has been serving the Albany area since 2010 and holds many notable certifications from Cisco, VMWare, Microsoft, and others, which could make them suitable for companies that need specialized skills in those areas.

With locations in Albany, Queensbury, and the Philippines, they offer services aimed at government and municipalities, healthcare, manufacturing, and non-profits.


4. Just IT Solutions (JITS)

Just IT Solution provides various services, including managed IT, cybersecurity, cloud, and consulting. They have a track record of working with healthcare, finance, legal, and educational firms.

In addition to their services, they’re also a reseller of new and refurbished computer equipment and provide eWaste removal services. JITS is a smaller company, which may make them an excellent fit for business purchasing IT services for the first time, but makes them a poor fit for fast-growing companies that need a partner who can scale with their needs.


5. PNJ Technology Partners

PNJ Technology Partners have been in the area for three decades. When the average IT company has existed for about 5 years, that earns them the distinction of being one of the prominent IT firms in the Albany area.

An elite HP partner, PNJ’s service offering runs the gamut of IT support firms, including network solutions, storage solutions, virtualization, and network security. PNJ still hasn’t. They also have certifications from Microsoft, VMWare, Cisco, and other popular big IT companies.

Learn more about the role of an IT support provider with these other handy resources:


6. Northeast Network Solutions

Northeast Network Solutions provides network management, monitoring, and backup & disaster recovery and has worked in the Albany area for many years. They’ve carved out a niche for themselves in the Albany area for being a good IT support firm, despite the smallness of their team and lack of technical specializations.

They claim that because of their personal service, they can only add 3 new clients every year. That could be trusted, but in our experience, that could also mean that the company doesn’t have documented processes that let them scale their support effectively.


7. Groff Networks

Groff Networks is located in nearby Troy, NY, but we thought they’d also be worth mentioning because they offer services in the Albany area.

Groff is an established provider of managed IT services and solutions. Groff Networks doesn’t tout itself as having any industry specialization or technical specialties listed, so they’re probably the best fit for a small business without specific or highly technical IT goals.


8. Solutions By Design (SBD)

They’re not one of the biggest IT support firms in Albany, but they’ve worked in the Albany area for many years.

SBD has been in business since 1997. During that time, they’ve partnered with numerous leading vendors in the IT field and earned the distinction of becoming a Cisco Select Partner and HP Business Partner. SBD offers technology consulting, managed services, and computer repair services from its Delmar, NY repair facility, making it an excellent choice for businesses looking for one-off repairs of laptops or desktop computers.


9. TAG Solutions

TAG is another veteran of the Albany IT services field, providing managed services, cybersecurity, and unified communications to businesses in our region for almost four decades.

TAG specializes in education, government, healthcare, and insurance but also works with small and midsized businesses in our region.


10. Computer Answers

Computer Answers is mainly a repair store. It offers a wide range of services related to computers, including managed IT services, SEO, digital marketing services, hard drive recovery services, and computer training.

Computer Answers have been in business for a long time, but their breadth of services makes them a poor choice for businesses that need a true IT services partner. They don’t offer a long-term strategy or roadmap, help with budgeting or upgrades, have a help desk team, or provide the guarantee of service quality that bigger IT services firms have built over decades.

How To Supplement Your Internal IT Team.

In an ideal world, technology would be a consistent source of competitive advantage and benefit for small and midsized businesses. The reality is that many fail to realize that confidence.

Without the right resources and support, even a highly skilled technology team can become overwhelmed by the growing list of technology management duties. When important tasks get neglected, it creates ripple effects throughout an organization that damage productivity and efficiency.

The co-managed IT services model solves these problems by providing your existing IT team with all the support and resources they need to successfully plan, manage, and defend your network technology.

This guide covers:

  • • Aligning technology with business goals
  • • Reducing churn while preserving institutional knowledge
  • • Empowering your staff to maximize productivity
  • • Achieving the highest level of cybersecurity defense

Download it for free by filling out the form here.