Don’t let a lack of expertise or resources hold back critical projects–work with a leading Charlotte IT outsourcing company.
Why choose Complete Network for IT outsourcing in Charlotte?
“Mark swept in quickly and saved the day for me! He was very courteous, got right to the issue, and helped me get back to work as fast as possible. Best of all, he was very friendly.”
“Jonathan did a great job troubleshooting my Wifi connection, updating various software on the laptop and even changing router settings. As recommended, we did have to purchase a new WiFi USB adapter for the laptop and that did the trick. Thank you for the patience, and assistance”
“Gentleman who assisted me was very knowledgeable and quick. Did not tie me up with troubleshooting. He stated prior to any instruction that if this did not work, he knew exactly what to try next. So awesome when you work in a busy office.”
“Complete Network has always been able to resolve my computer issues at work. I appreciate that someone is always available and ready and willing to help. Thank you for your support. Also would like to give a shout out to John, he is always able to figure out something for me that no one has even seen before. Super helpful.”
“Tech contacted me promptly and already had a solution to the issue. He installed the software while I was at a meeting and left me a message to indicate that the install had been successful. He also indicated that if I had any problems to contact him. Very professional and quick service. He solved a problem that I may have never figured out and if I had, it would have taken me the better part of a day!! Thank you!!!”
Always-available helpdesk support
CSAT score for our Charlotte IT outsourcing services
End users supported
Managed IT Services
Whether you require full managed services, or to simply augment your existing IT department, our experts ensure your IT always runs smoothly and remains secure.
Rest easy knowing all of your critical and sensitive data is fully protected from cyber attacks and online threats with managed firewalls, patch upgrades, antivirus software and more.
Get your sudden or urgent IT problems solved fast, whenever you need it with our always-available remote IT helpdesk staffed by high-level technicians assigned to you.
Network Monitoring & Maintenance
Experience the benefits of a highly optimized network environment through 24/7 network monitoring and maintenance.
SIEM & SOC Services
Gain top-tier threat response capabilities from our SIEM system helmed by our Security Operations Center, staffed by IT experts with years of experience.
Make sure employees and customers have access to the services they need thanks to proactive cloud technical support.
IT Consulting Services
Leverage in-depth IT industry insights to plan your long term growth and IT strategy with the help of a dedicated vCIO who will work with you to develop an IT roadmap.
Onsite Support Services
Get difficult IT errors and problems resolved quickly with rapid onsite support from top-tier technicians. No matter the issue, our reactive support will be there.
Disaster Recovery Planning
Protect yourself from major disasters, both cyber and man-made, with expert-level disaster recovery, planning and managed backups to secure off-site locations.
As any business owner knows, relying on multiple vendors can often lead to overspending and confusion over who is responsible for what area of your infrastructure.
This is especially true in the IT world, where a single mistake can have serious consequences.
At Complete Network, we help you avoid these issues with our C360 Fully Managed IT service. That gives you access to a complete suite of services including:
Plus, our team of IT experts is always available to help you troubleshoot any issues that may arise.
At Complete Network, we are committed to providing our clients with cost-effective computer outsourcing solutions in Charlotte that deliver value and help grow your business.
Our flat-rate monthly billing model provides considerable cost savings compared to in-house alternatives, and our extensive experience in the IT field allows us to deliver superior customer service.
Plus, our 90-day opt-out clause is there for you if you find that our technology solutions are not a good match for your needs, allowing you to simply cancel your contract and move on.
When you outsource your IT to Complete Network, you gain access to top-notch talent, providing you with the IT support you need without the cost of hiring full-time staff.
Plus, we have a strong focus on service excellence and integrity, offering unlimited support and ensuring IT alignment with your business goals.
Unlike other IT providers, Complete Network pairs clients with a dedicated Virtual Chief Information Officer (vCIO), that has 15-25 years of industry experience.
Plus, our unique structure separates reactive support from project teams, enabling swift issue resolution and on-schedule project delivery.
Finally, our commitment to only managed clients ensures high-quality, focused service in every engagement.
Absolutely. Complete Network’s fixed-fee IT outsourcing services helps control costs.
Our strategy aligns your IT with business goals, preventing unexpected expenses and offering premium services that drive efficiency.
With our 16 years in business, we’ve developed cost-effective strategies to mitigate common pain points like frequent IT issues and expensive in-house staff.
At Complete Network, quality is at the heart of our IT outsourcing services.
We guarantee 99.999% uptime and boast an average IT resolution time of just 3.6 hours.
Our clients benefit from the expertise of our vCIOs and dedicated helpdesk staff. As proof, our CSAT rating stands at 97.2%.
These certifications reflect our commitment to maintaining the highest industry standards in our outsourced IT services, providing unmatched strategy, support, and security to you every time.