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Let’s Make IT
All About You.

Building Partnerships to Empower Business

Complete Network was created to meet your business’s IT needs, no matter how big or small they might be. That’s why we combined the talent, technology, and spirit of two leading IT services firms, the Waypoint Solutions Group and Complete Network Support, to create Complete Network in 2018. In 2007, Jeremy Wanamaker’s IT consulting company was providing IT consulting and infrastructure services to small and midsized businesses in the Capital District of New York State. In 2011, Jeremy met Benjamin Hicok and their partnership formed Complete Network Support, which rapidly grew into one of the premier information technology companies in the Albany area, winning several major awards for its service.

Dan Wilson founded Waypoint Solutions in 2003 to meet the need for for high-value, trustworthy technology services in the small and midsized business community in the Charlotte area. Through both organic growth and the acquisitions of two competitors, Waypoint established itself as Charlotte’s leading IT service company. In 2015, both companies were looking for ways to better serve their customers. Jeremy, Ben, and Dan found they shared a common vision and merged their two companies in the summer of 2017, combining the accumulated technical skills and experience of both the Waypoint and Complete Network Support teams. In April of 2018, they launched their newly formed company as Complete Network, based on the belief that a strong technology services company is only complete when it combines outstanding people, technology, and processes.

Complete Network Leadership

Jeremy Wanamaker, CEO

Jeremy is a veteran of the technology services fields, having founded his first IT consulting company in New York’s Capital Region well over a decade ago. After meeting Benjamin Hicok in 2011, the two of formed a fast partnership and created Complete Network Support (CNS), one of the predecessors of Complete Network.

By assembling a team of top engineering and sales talent, Jeremy and Benjamin grew CNS into the premier information technology services firms in the Albany area. CNS earned accolades from both clients and the media for its high-value IT consulting and support services. This included publications in the Capital Region like the Albany Business Review, as well as national media such as Inc. magazine, who recognized CNS as one of the country’s fastest growing private businesses several years in a row.

Since Complete Network Support merged with Dan Wilson’s Waypoint Solutions Group in 2017, Jeremy has served as Complete Network’s CEO, overseeing company operations while continuing to play a guiding role in the technology strategy of Complete Network clients. Jeremy is a leader in the Matthews, NC chapter of Trail Life USA and enjoys mountain biking and hiking the high country of North Carolina with his family.

Benjamin Hicok, COO

Benjamin Hicok is passionate about partnering with entrepreneurs and executives and helping them leverage the best technologies to improve their businesses. From helping corporate clients increase revenue with happier, more productive employees, to working efficiently for Complete Networks’ not-for-profit clients so they can make the world a better place, Benjamin brings his deep enthusiasm for technology and his passion for service to every task at Complete Network.

Ben is a co-founder of Complete Network and has helped grow the company from just three employees to more than thirty employees today. In previous lives, Ben led teams for telecom and technology training companies and won several awards for his business achievements, though he is most proud of his contributions to Complete Network. This includes helping the Complete Network team make the MSPMentor 501 list 6 consecutive times, and for the company being recognized by the Inc. 5000 list as one of the fastest growing private businesses for 3 straight years.

Ben serves as the Complete Network Chief Operating Officer and is currently focused on providing the best possible IT strategy, support, and security to the company’s clients in New York and North Carolina. Ben enjoys spending time outdoors in the Adirondacks, hiking and fishing with his family.

Dan Wilson, CIO

Dan Wilson is a recognized technology leader who has spent his entire career building fruitful technology partnerships. Dan founded the Waypoint Solution Group in 2003 as a consulting company specializing in Microsoft Exchange solutions, and in just a few short years grew it into one of the preeminent technology service firms serving Charlotte, North Carolina’s small and mid-sized business community.

Dan and his team have won both national and regional awards for their work, including several years of inclusion on the annual Inc. 5000 list, a comprehensive ranking of the nation’s fastest-growing private companies. The Waypoint Solutions Group has also won recognition from MSPMentor magazine’s 100 Managed Service Provider list, and the Charlotte Business Journal Fast 50. Dan was personally recognized as one of the “Top 5 CIOs” for his contributions to the business community in North Carolina.

Since joining with Jeremy and Ben under the Complete Network brand in late 2017, Dan has served as Complete Network’s Chief Information Officer, where he contributes his specialized expertise in the architecture and deployment of custom IT infrastructure solutions. He feels his years in the U.S. Air Force provided him with many of the skills that allow him to succeed in the IT field.