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all about you.

Complete Network – Connecting people, companies and technology

To best ensure your business’ IT needs are met, we put together the talents, technology, and attitude of both the Waypoint Solutions Group and Complete Network Support to create your Complete Network.

In 2007, Jeremy Wanamaker’s IT consulting company provided IT consulting and infrastructure services to small and mid-sized businesses in the Albany, NY region. In 2011, Jeremy met Benjamin Hicok and Complete Network Support was born and grew into one of the area’s  premier, award-winning information technology companies.

Meanwhile in Charlotte, NC, Dan Wilson founded Waypoint Solutions in 2003, and recognized the small and midsize business market was underserved. A combination of organic growth and the acquisitions of two competitors established Waypoint as Charlotte’s leading IT service company.

In 2015, both companies were looking for ways to better serve customers like you. Jeremy, Ben, and Dan found they shared a common vision and merged in the summer of 2017. In April of 2018, we rebranded as Complete Network because we believe a strong IT company is a complete network of people, technology, and processes.

Our vision is a company that lives up to its name by completing the needs and solutions of our clients.


  • 2003 Waypoint Solutions is formed
  • 2007 Jeremy Wanamaker IT started
  • 2011 Complete Network Support is born
  • 2015 Merger to form Complete Network