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Complete Network – Connecting people, companies and technology

Complete Network was created to meet your business’s IT needs, no matter how big or small they might be. That’s why we combined the talent, technology, and spirit of two leading IT services firms, the Waypoint Solutions Group and Complete Network Support, to create Complete Network in 2018.

In 2007, Jeremy Wanamaker’s IT consulting company was providing IT consulting and infrastructure services to small and midsized businesses in the Capital District of New York State. In 2011, Jeremy met Benjamin Hicok and their partnership formed Complete Network Support, which rapidly grew into one of the premier information technology companies in the Albany area, winning several major awards for its service.

Dan Wilson founded Waypoint Solutions in 2003 to meet the need for for high-value, trustworthy technology services in the small and midsized business community in the Charlotte area. Through both organic growth and the acquisitions of two competitors, Waypoint established itself as Charlotte’s leading IT service company.

In 2015, both companies were looking for ways to better serve their customers. Jeremy, Ben, and Dan found they shared a common vision and merged their two companies in the summer of 2017, combining the accumulated technical skills and experience of both the Waypoint and Complete Network Support teams. In April of 2018, they launched their newly formed company as Complete Network, based on the belief that a strong technology services company is only complete when it combines outstanding people, technology, and processes.


  • 2003 Waypoint Solutions is formed
  • 2007 Jeremy Wanamaker IT started
  • 2011 Complete Network Support is born
  • 2017 Merger to form Complete Network
  • Today Working hard to meet your IT support needs