Here are 6 ways that businesses who are curious about the managed IT service model can know if it’s a good fit. Many businesses are embracing the proactive, strategic approach to technology that the managed IT service model provides. But […]
An IT service level agreement (SLA) is a contract that defines the service standards a provider will meet for its customers. CIO.com explains it this way: “A service-level agreement (SLA) defines the level of service expected by a customer from […]
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Regular tests of your disaster recovery (DR) systems will help ensure your business is safe from IT catastrophe. Major network downtime can cripple a business. In some situations, it may even threaten to shutter a business completely. How would your […]
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Working with a new technology partner can be challenging, here are some tips to ensure a long and fruitful relationship. Working with a quality IT services firm can have a transformative impact on your business. The partnership can make your […]
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The Definition of IT Service An IT service is the design, implementation, maintenance, or optimization of any information technology component or system. The term is most commonly used to refer to one of these subjects: A company that provides IT […]
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The line that separates the two is blurring, here are some strategies to choose the right partner for your needs. Business leaders that have explored working with an external IT support provider have probably encountered two often-used terms, managed IT […]
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What begins as a purely technical process should flourish into long-term partnership based on a shared definition of success. The concept of a managed IT services provider (MSP) is to provide the outsourced support that a business needs to thrive. […]
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Empowered by the cloud, businesses can realize new levels of power, agility, and competitive advantage. Cloud computing has transformed business, helping organizations of all sizes realize a level of efficiency and IT confidence that was unattainable just a decade ago. […]
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With a reliable IT help desk in your corner, your business can face any IT problem with confidence. The IT help desk is most business’s first line of defense against technology pain. An IT company with a quality help desk […]
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Leveraging an outsourced IT company can help create the right IT policies to minimize uncertainty and risk while maximizing accountability and efficiency. Policies help your employees make good decisions when using company technology. They also better define your culture, eliminate […]
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A vCIO helps businesses tackle complex technology problems, address big picture IT goals, and much more. The IT landscape evolves quickly. With new products and technologies emerging on a weekly basis, it’s almost impossible for the average small or midsized […]
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Seeking outside assistance from an IT company can help you confidently regain business productivity after a catastrophe strikes. Disaster recovery (DR) planning means having a system of processes and tools that allow you to protect valuable data from catastrophe, and […]
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To maximize your productivity with technology, you should start by implementing these IT support best practices. At its simplest form, IT support is about solving computer and network issues so that your staff has the tools it needs to work […]
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