Many of our new clients come to us in pain. Sometimes, poorly designed or maintained systems are sapping office productivity. Other times, they’re disappointed with service providers that are unresponsive or incapable of providing reliable support. Complete Network prides itself on being a solution to these problems and more.
As a Complete Network client, you’ll enjoy proactive support that’s delivered with pain-staking attention to detail. We’ll watch over your systems, keep you ahead of configuration problems, fix issues, and reduce the effect that human error has on your technology. You’ll also have total access to a 24/hour help desk so there’s always a knowledgeable Complete Network expert available to tackle your technology problems.
We’re deeply familiar with the technology problems that SMBs face, from the catastrophic ones that keep businesspeople up at night, to the small hiccups that hinder employee productivity. We have documented solutions to solve them and restore full operations as fast as possible. We never leave you guessing — and never sugarcoat anything — because we value your time and IT as much as you do.
What it Feels Like When Your Technology Just Works
When you flip on a light switch, do you care why the lights turn on? Not at all. You just expect them to, so you can do what you need to. We have the same feeling about your technology. It should just work when you turn it on, enabling greater productivity without any fuss or worry — like any great tool. Here’s how we our support service helps you achieve that.
Here’s what Complete Network Support offers:
There’s Nothing Like Proactivity
The key to dependable Information Technology is to catch small problems early before they harm productivity. That demands being proactive. We’ve developed systems that help us find and remediate problems in your network early on, so your IT systems work just like that light switch.
Support That’s Always Available
Complete Network is there for you 24-hours a day, so you can call us whenever you need. Not a call center in some faraway land, but a real-life Complete Network technician who knows your business and has the skills to address your problem.
Managed IT and Managed Costs
Complete Network charges a flat-rate free for our C360 strategy, support, and security service packages. There are no hidden fees or fine print, so you never have to worry about IT cost over-runs again. Stay focused on business success with a dependable network, all while reducing your IT costs. That’s the value of Complete Network strategy.
“Knowing that Complete Network is monitoring all aspects of our network 24/7 means I don’t lose sleep wondering if my company is going to be online when I get to work in the morning.”
– CEO, Law Firm
Complete Network offers two service packages
C360 FULLY MANAGED
C360 Fully Managed is for companies that want comprehensive planning and management of their technology. It combines strategy, support, and security in one seamless technology solution that’s custom built for your business goals and workflows.
C360 Flex is for companies that already have IT staff but want more reliable network operations than they can achieve on their own. We’ll act as a vigilant strategic partner, providing expertise and support that brings you greater peace of mind and confidence.